Terms of Use and End User License

These Terms of Use were last updated on October 29, 2019.


Please read these Terms of Use and End User License ("Agreement", "Terms of Use,” “Terms”) carefully before using www.recoverysuite.com(the "Site”) operated by Impact Collective, LLC and/or its subsidiaries ("us", "we", "our" or “Recovery Suite”). These Terms create a legal agreement between you (“you” “your” “user,” “Recovery Suite user”) and Recovery Suite – setting forth the legally binding terms and conditions for your use of both the App and the Site at www.recoverysuite.com.

These Terms thus govern your access to and use of our Site and Apps, applying to all aspects of your experience with the Site and Apps and your use of its features, curriculum and community supports – including email notifications, applications, and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services, as defined below, (collectively referred to as “Content”). This also includes all commentary added or included on the Site and App by you and by third parties. Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms and you may not use the Services if you do not agree to these Terms.

To read more about Recovery Suite’s commitment to data security and privacy of personal information, review the Privacy Policy here (called "Privacy Policy" below).

These Terms bind you to the terms and conditions set forth herein in connection with your use of Recovery Suite’s software, the Site, the Apps, any mobile applications or connected applications such as video conferencing features or other offerings on our website (collectively, our "Services"). By accessing or using the Site and App in any manner, including, but not limited to, visiting or browsing the Site and App, clicking the “signup” button or contributing Content or other materials to the Site or App, you agree to be bound by these Terms of Use. If you do not agree to all these Terms, click on the "x" button and do not use the Recovery Suite Site, Recovery Suite App or Services. If these terms are considered an offer by Recovery Suite, acceptance is expressly limited and conditioned upon your assent to all these terms of these Terms of Use.

Any future version of these Terms of Use in a language other than English is provided for convenience and you understand and agree that interpretations within the English language will dictate and control if there is any conflict.

NOTE: Your license to use the Site and Apps may be a part of a company-wide agreement between your employer and us. Although these Terms of Use governs your access to and use of our Site and Apps, some terms of these Terms of Use may conflict with the specific terms of the agreement between your employer and us. Whenever these Terms of Use conflict with the company-wide agreement, the company-wide agreement shall govern over these Terms of Use.


From time to time, we may update these Terms of Use to clarify our practices or to reflect new or different practices. More specifically, Recovery Suite reserves the right, at our sole discretion, to modify, update and change the Terms of Use from time to time by posting the updated terms on the Site or App. Any new features that augment, modify, or enhance the current Site or App, including the release of new tools and resources, shall be subject to the Terms of Use. Your continued use of the Site or App after any such changes become effective shall constitute your consent to such changes and your acceptance of the new Terms of Use. Modifications will become effective on the day they are posted unless stated otherwise.

Please review this Agreement periodically for changes to ensure you are aware of the latest version of the Terms, as any revised Terms shall supersede all previous Terms. If you do not agree to any of the current Agreement or any changes to this Agreement, do not use, access or continue to access the Site/App or discontinue any use of the Site/App immediately.


Violation of any of the terms below may result in the termination of your subscription and rights to use the Site and App at our sole discretion. While Recovery Suite and Impact Collective prohibit certain conduct and Content associated with the Site and App, you understand and agree that Recovery Suite cannot be responsible for all individual commentary users may post on the Site or App and you nonetheless may be exposed to such prohibited materials. You agree to use the Site and App at your own risk.


4.1 To sign up for the Site, you must be a natural person 18 years of age or older. To sign up for the Site or download the App for teens, you must be a natural person 13 years of age or older. Users under the age of 13 are not permitted. Accounts registered by “bots” or other automated methods are not permitted.

4.2 To use the Recovery Suite Site or Recovery Suite App and its Services, users will need to register and obtain an Account and create a password. When users register, the information provided during the registration process will help Recovery Suite in offering Content, customer service, network management and other Services.

4.3 Recovery Suite users represent and warrant that Account information will be accurate at all times.

4.4 Recovery Suite users are solely responsible for maintaining the confidentiality of their account, username, and password (collectively, "Account") and for all activities associated with or occurring under the Account. You agree that you shall take all steps necessary to protect your login details (username and password) for the Service and keep them secret. We encourage you to use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers and symbols) with your account. Recovery Suite cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4.5 Although your account is completely private, for credit card processing purposes (for adult Site or App), you must provide your legal full name, and any other information requested by Recovery Suite in order to complete the payment process.

4.6 Users must notify Us (a) immediately of any unauthorized use of their Account and any other breach of security, and (b) to ensure proper termination of your Account or of an add-on feature within your account such as client/patient relationship or groups. To the extent permissible under applicable law, we cannot and will not be responsible for any loss or damage arising from Recovery Suite users’ failure to comply with the foregoing requirements or as a result of use of their Account, either with or without a user’s knowledge, prior to a Recovery Suite user notifying Us of unauthorized access to an Account.

4.7.1 You are responsible for all Content posted and activity that occurs in connection with your use of the Site or App.

4.7.2 You may not use the Site or App for any illegal or unauthorized purpose. You must not, in the use of the Site or App, violate any laws in your jurisdiction (including but not limited to copyright laws).


5.1 For adult users, a valid credit card is required for obtaining a Recovery Suite account. Your subscription will show up as “Recovery Suite” on your bank or credit card statement.

5.2 Recovery Suite offers several options for tuition or payment to the Site as a whole.

5.3 At the end of the first two subscription periods, payment can either automatically or manually renew. If you would prefer to not continue, it is your responsibility to cancel your account by emailing info@RecoverySuite.com and providing your username and email address associated with your Recovery Suite account.

5.4 All Recovery Suite fees are exclusive You are responsible for remitting the taxes to the appropriate taxing authority (which may be different to the tax authority in your own location). Recovery Suite will charge, collect and remit payment of any taxes for which, by any law, we are required to. Recovery Suite is unable to provide you with tax advice and you should consult your own tax advisor.

5.5 You are solely responsible for all service, internet, telephone, data charges and/or other fees and costs associated with your access to and use of the Services, as well as for obtaining and maintaining all telephone, computer hardware, and other equipment required for such access and use.

5.6 Unless your license to use the Site and App is pursuant to a company-wide agreement, as an adult user, you agree to pay the fees for a subscription you purchase, and hereby authorize Us to charge your credit card for such fees. If you elect to access or use our additional Services, or services not covered in a company-wide agreement, that involve payment of a fee (Recovery Suite client/patient relationship, Advanced client/patient relationship or Recovery Suite Groups), then you also agree to pay, and will be responsible for payment of, that fee and all taxes associated with such access or use. If you provide credit card information to pay for such fees then you hereby represent and warrant that you are authorized to supply such information and hereby authorize Recovery Suite to charge your credit card on a regular basis to pay the fees as they are due.

5.7 If your credit card is declined, you will no longer have access to the platform. This means there are no late charges or need to collect payment from you. If you would like to reinstate access, all you need to do is select and pay for a service option.

5.8 We reserve the right to increase Subscription payment amounts or to institute new fees at any time upon reasonable notice posted in advance. We also reserve the right to change the features included in a Subscription, including discontinuing a feature.

5.9 Errors and Inaccuracies. Our goal is to provide complete, accurate, up-to-date information through the Services. Unfortunately, it is not possible to ensure that any website or mobile application is completely free of human or technological errors. The Services may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions—including after a subscription has started—and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.


6.1 Recovery Suite, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Site or App, or any other of the Services, for any reason at any time. Such termination of the Site or App will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. If your license to use the Site or App is granted pursuant to a company-wide agreement, your account’s premium access will be deactivated or deleted upon the termination of the company-wide agreement and you will be responsible to open an individual account or take other action necessary to prevent any disruption of your accessibility to the Site and App.

6.2 If you breach or violate any of these Terms or any of our applicable policies, as posted on our Site or App from time to time, Recovery Suite may take action immediately without prior notice to you. If we take action pursuant to this section, we shall not have any liability to you for any service period you may have purchased nor for any other use of our Services associated with your Account. For avoidance of any doubt, you understand and agree that you will not be compensated nor be eligible for any refund under any circumstances for any such access lost to our Site/App or its features and services.

6.3 You may terminate your Account access to the Site or App at any time, by visiting the profile page in your Recovery Suite account and “deactivating” or “deleting” your account (depending on whether or not you would like to have the option of recovering and using the account again one day). You are solely responsible for properly canceling your account.

6.4 Your Recovery Suite Account will be accessible until the end of your last paid period. You can reinstate your account at any time without losing any information. We have no obligation to retain any of your Account or submitted Content for any period of time. Any accrued rights to payment and all representations and warranties shall survive termination.

6.5 If you cancel your Account before the end of your current paid up period, termination of your Account will take effect at the end of the paid period and you will not be charged again.

6.6 There is no guaranty of refunds and all refunds are handled on a case-by-case basis at the sole discretion of Recovery Suite. All requests for refunds must be sent to info@RecoverySuite.com where they will be handled and reviewed as if received on the date of the email. If you are granted a refund, we typically grant refunds within three business days of the initial transaction.


The Services that Recovery Suite provides are always evolving and the form and nature of the Services that Recovery Suite provides may change from time to time without prior notice to you. Recovery Suite users acknowledge this and agree to the following:

7.1 Recovery Suite reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site and App (or any part thereof) with or without notice.

7.2 Recovery Suite may modify the Services or discontinue their availability at any time.

7.3 Prices of all features and services, including but not limited to monthly subscription plan fees to the Site, are subject to change upon 30 days’ notice from us. Such notice may be provided at any time by posting the changes to the Site (Recovery Suite.com) and by sending an email to all users.

7.4 Recovery Suite shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Site or App.


8.1 The Site, App and its original content, features, services and functionality are owned by Impact Collective LLC or its subsidiaries and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

We claim no intellectual property rights over the commentary, responses and other material you or other third-parties provide to the Site or App. Your profile image and other organic contributions you make to the site remain yours. However, by posting content on a forum or comment thread publicly viewable to other Recovery Suite users, you agree to allow others to view and share your Content and you provide an irrevocable license to post and share such shared content on our Site, App, any future website or application or in any of the Services.

8.4 All aspects of the Site and App are copyrights of Recovery Suite, all rights reserved, and are subject to United States patent, trademark, and trade secrets laws of general application. You may not duplicate, copy, print, reverse engineer, transfer, distribute, modify, or reuse any portion of the Content, or create any derivative works based on the Content, including the HTML/CSS or visual design elements, without express written permission from Recovery Suite. Use of the Site does not constitute an assignment by Recovery Suite of any rights or interest in the Site except as provided in these Terms of Use.

8.5 You consent to the entry of injunctive or other special relief to protect the copyright, patent, trademark, and trade secret rights of Recovery Suite in the Site or App, as determined necessary by Recovery Suite.

8.6 In the event that individuals provide permission to share their story in written, audio or video form, on Recovery Suite, there will be a separate arrangement whereby their visual, audio and written content become owned by Recovery Suite and Impact Collective.


9.1 Any information submitted in connection with your use of the Services and that you or other users provide to Recovery Suite is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer, storage, processing and use by Recovery Suite.

9.2 As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your account, which you may not be able to opt-out from receiving and which you expressly consent to receive at the email address you provide to us.

9.3 We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Recovery Suite, its users and the public.


As a Recovery Suite user, you represent, warrant and commit that:

10.1 You have read, understood, and agree to be bound by the pricing information (see the Pricing section) before using Recovery Suite features or services.

10.2 You will not upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, SMSs (or “spam” messages), chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through the Site or App and its features or services.

10.3 You will not post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous Content or information.

10.4 You agree not to reproduce, copy, reverse engineer, distribute, sell, resell, modify, publicly display, publicly perform, communicate to the public, create derivative works from, deface, tarnish, mutilate, hack, interfere with, or otherwise use and exploit any Recovery Suite material or any portion of the Site or App (or access to the Site and App) without the express written permission of Recovery Suite.

10.5 You shall not modify, adapt, or hack the Site and App or modify another website so as to falsely imply that it is associated with the Site, App, Recovery Suite, or any other Recovery Suite feature or service.

10.6 You will not impersonate another person or gain unauthorized access to another person's Account.

10.7 You will not introduce any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Services or operation thereof; scrape, spider, use a robot or other automated means of any kind to access the Services.

10.8 You will not disclose any personal information to another Recovery Suite user, and otherwise will assume responsibility for controlling how your personal information is disclosed or used, including, without limitation, taking appropriate steps to protect such information.

10.9 You will not solicit personal information from any other Recovery Suite user.

As a Recovery Suite user, you also acknowledge that you understand:

10.10 Your use of the Site or App is at your sole risk. The features and Services on the Site and App are provided on an “as is” and “as available” basis.

10.12 Recovery Suite relies partly upon third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Site and App.

10.13 Our Site and App may contain links to third-party sites that are not owned or controlled by Recovery Suite. Recovery Suite has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

10.14 We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Recovery Suite be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.

10.15 You understand that the technical processing and transmission of the Site and App, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Recovery Suite is not responsible for errors, disclosures, data losses, or any other damages resulting from processing and transmission of the Site and App.

10.16 Recovery Suite does not warrant that (i) the Site or App will meet your specific requirements, (ii) the Site and App will be uninterrupted, timely, secure, or error-free, (iii) the quality of any products, Site, App information, or other material purchased or obtained by you through the Site will meet your expectations, and (iv) any specific errors in the Site or App will be corrected.

10.17 You understand that verbal, physical, written or other abuse (including threats of abuse or retribution) of any Recovery Suite customer, employee, member, or officer will result in immediate account termination, and other remedies at the sole discretion of Recovery Suite.

10.18 Recovery Suite does not make any warranty, express or implied, with respect to the Site or App, including without limitation any warranty of merchantability, fitness for a particular purpose, results, or operation. You expressly understand and agree that Recovery Suite shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Recovery Suite has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Site or App; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Site or App; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Site or App; (v) or any other matter relating to the Site or App.

10.19 You understand that all Content submitted by users (in the community or comment threads) is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.

10.20 The failure of Recovery Suite to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. The Terms of Use, including all incorporated policies of Recovery Suite, constitutes the entire agreement between you and Recovery Suite and govern your use of the Site and App, superseding any prior agreements between you and Recovery Suite (including, but not limited to, any prior versions of the Terms of Use).


11.1 Liability. Recovery Suite professionals are fully responsible for themselves and their actions within and outside of the client/patient relationship. You are liable for any and all damages, losses, liabilities, claims, suits, costs and expenses (including attorney fees) (collectively, "Claims") resulting from or relating to any action by you. You further agree to indemnify and hold harmless Recovery Suite and its officers, directors and agents, from and against any and all damages, loss, cost, liability or expense (including attorney fees and costs) incurred by any such party in connection with any complaints, demands, claims, or legal actions alleging illness, injury, death, or damage caused by you except in the event the Claims are solely the result of the gross negligence or willful misconduct of Recovery Suite.

11.2 Confidentiality. Recovery Suite Professionals will not at any time, either directly or indirectly, voluntarily use any personal information about Recovery Suite users for our own benefit, or disclosure, or communicate this information to a third party.

11.3 Exceptions to confidentiality. For the purposes of Recovery Suite client/patient relationship, user information, including email address, may be provided to the Recovery Suite so that they may contact users regarding Recovery Suite business.

11.4 The general requirement is that a professional keeps information confidential and is the professional’s sole responsibility.

11.5 By using Recovery Suite client/patient relationship, you agree with all the terms and conditions of this agreement.

13. Recovery Suite (Turn, Fortify, Lift, Climb) WEBINAR TERMS OF USE .mar-bot10 p.text-bold As a Recovery Suite user participating in a Recovery Suite Webinar, you acknowledge that you understand:

12.1 Technical adjustments. Webinar participation may require you to configure your software settings on your web-device upon first use.

12.2 Ownership. The materials and replay of webinars are for Recovery Suite users only and should not be forwarded on to third parties. Webinar participants will enter into a separate arrangement whereby their visual, audio and written content become owned by Recovery Suite.


As a Recovery Suite user participating in Recovery Suite Community, you acknowledge that you understand:

13.1 Information posted in the Recovery Suite Community (forum) is the opinion of the user who submitted the content and does not represent an official statement from Recovery Suite itself nor reflect an official endorsement from Recovery Suite.

13.2 Postings by other Recovery Suite users should not take the place of consultation with your health provider. Do not stop a medication or treatment protocol or alter your treatment plan without first consulting your mental health, medical or healthcare provider(s). Recovery Suite does not endorse or recommend the use of any specific professional intervention for addiction – or any other mental, emotional or physical condition. Any use or reliance on any Content or materials posted via the forum or obtained by you through the forum is at your own risk.

13.3 Information posted in the Recovery Suite Community is not confidential. All messages posted in these categories become Recovery Suite Content and may be reused for other purposes without the author's prior consent.

13.4 Recovery Suite administration reserves the right, but is not obligated, to monitor postings and disallow postings that we believe to be inappropriate, inaccurate, or in conflict with these Terms, or Recovery Suite principles, standards and guidelines, without prior consent from the author. Recovery Suite administration reserves the right to terminate, suspend, modify, or delete, at our sole discretion, any Content submitted by users.

13.5 Posting any of the following may result in deletion of the post and termination of your ability to use the Recovery Suite Community.

13.5.1 Derogatory or offensive remarks directed towards other user - including those involving sexual content.

13.5.2 Argumentative messages or messages that are posted for the sole purpose of starting or maintaining arguments with other users.

13.5.3 Messages used to conduct or encourage any illegal activities, including software infringement, spreading computer viruses, gambling, distribution of pornography, or other illegal activities.

13.5.4 Messages used to upload, post, email, transmit, or otherwise make available any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.

13.5.5 Messages that appear to impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

13.5.6 Messages used to conduct polls, research or otherwise gather information from users, or that contain advertising, product promotion, or promotion of professional services, clinical trials, research, or links.

13.6 Recovery Suite users agree to use the Recovery Suite Community (Forum) and message boards only to post, send and receive messages and material that are proper and related to Recovery Suite. By way of example, and not as a limitation, you agree that when using a Recovery Suite feature or service, you will not:

13.6.1 Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

13.6.2 Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

13.6.3 Advertise or offer to sell or buy any goods or services for any business purpose, unless given permission by Recovery Suite administrators.

13.6.4 Conduct or forward surveys, contests, pyramid schemes or chain letters.

13.6.5 Restrict or inhibit any other user from using Recovery Suite features including interaction opportunities.

13.6.6 Violate any code of conduct or other guidelines which may be applicable for any particular Recovery Suite feature or service.

13.6.7 Harvest or otherwise collect information about others, including email addresses, without their consent.

13.6.8 Violate any applicable laws or regulations.

13.7 We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Recovery Suite Community (forum) or endorse any opinions expressed there. You understand that by using the Community, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Recovery Suite be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Community or broadcast elsewhere.

13.8 By using the Recovery Suite Community, the user agrees to indemnify and hold Recovery Suite, its staff, and its agents, harmless from and against any liability, claims, damages, losses, costs, and expenses (including attorneys' fees) relating to any acts or omissions by users or to materials or information transmitted by users in connection with the use of the Recovery Suite Community.

13.9 Forum updates. Recovery Suite reserves the right to modify or change the rules of the Community (forum) without prior notification to current or new users. Any substantial modifications or changes would be subsequently shared with current and new users.

13.10 By using Recovery Suite allies, you agree with all the terms and conditions of this agreement.


You hereby indemnify, defend and hold harmless Recovery Suite, and its affiliates, officers, directors, agents, partners, employees, licensors, representatives and third-party providers from and against all reasonably foreseeable losses, expenses, damages, costs, claims and demands, including reasonable attorneys' fees and related costs and expenses, due to or arising out of your actions or breach of any representation or warranty hereunder. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you under this Section 16 and in such case, you agree to fully cooperate as reasonably required with such defense and in asserting any available defenses.

Notice for California Users. Under California Civil Code Section 1789.3, California websites users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California, 95814, or by telephone at (916) 445-1254 or (800) 952-5210.

Statute of Limitations. Any claim or cause of action arising out of or related to use of the Services, the Terms, or any services or information available through Third Party Platforms, must be filed within 1 year after such claim or cause or action arose regardless of any statutes or law to the contrary. In the event any such claim or cause of action is not filed within such 1-year period, such claim or cause of action are forever barred.


The services, Recovery Suite content, submitted content, training resources and any other materials made available on or through the use of the site and app are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Recovery Suite and its affiliates, licensors, suppliers, advertisers, sponsors and agents, disclaim all warranties, express or implied, including without limitation, implied warranties of title, non-infringement, accuracy, merchantability and fitness for a particular purpose, and any warranties that may arise from course of dealing, course of performance or usage of trade. Recovery Suite and its affiliates, licensors, suppliers, advertisers, sponsors and agents do not warrant that your use of the site and app will be uninterrupted, error-free or secure, that defects will be corrected, or that the services, the submissions, the server(s) on which the site and app and its features and services are hosted, or any services available on any third party platform are free of viruses or other harmful components. No opinion, advice or statement of Recovery Suite or its affiliates, licensors, suppliers, advertisers, sponsors, agents, members or visitors, whether made through the use of the services, or on third party platforms or otherwise, shall create any warranty. Your use of the services, including without limitation any services provided on any third party platform, are entirely at your own risk.


Neither Recovery Suite nor any of our subsidiaries, affiliates, licensors, suppliers, advertisers or sponsors, nor our or their directors, officers, employees, consultants, agents or other representatives, are responsible or liable for any indirect, incidental, consequential, special, exemplary, punitive or other damages (including without limitation, damages for loss of business, loss of data or lost profits), under any contract, negligence, strict liability or other theory arising out of or relating in any way to the services and/or materials, including any materials available through any third party platform, submissions, any linked websites or any code, product or service purchased, accessible or usable through the services or any third party platform. your sole remedy for dissatisfaction with the services, materials, including any products or services available through any third party platform, submissions or any linked websites is to stop using the services, materials, submissions, products, or linked websites, as applicable. the sole and exclusive maximum liability to Recovery Suite for all damages, losses and causes of action, whether in contract, tort (including without limitation, negligence) or otherwise, shall be the total amount paid by you to Recovery Suite in the preceding twelve months, if any, to access or use the services. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. No communication of any kind between you and recovery suite or a representative of recovery suite constitutes a waiver of any limitations of liability hereunder or create any additional warranty not expressly stated in the terms. Multiple claims will not increase the monetary damages limit stated herein. You agree that the damage exclusions in these terms of use shall apply even if any remedy fails of its essential purpose.

16.1 Inaccuracies. A possibility exists that the Services provided on any Third Party Platform could include inaccuracies or errors, or information or materials that violate these Terms. Additionally, a possibility exists that unauthorized alterations could be made by third parties to the Services available on any Third Party Platform. Although Recovery Suite attempts to ensure the integrity of the Services on Third Party Platforms, we make no guarantees as to the Services' completeness or correctness. In the event that a situation arises in which the Services' completeness or correctness is in question, please submit a request to info@RecoverySuite.com (with the subject line "Inaccuracies in Services on Third Party Platform Name") with, if possible, a description of the Services to be checked and the location (URL) where such Services can be found on our Services or Third Party Platform at issue, as well as information sufficient to enable us to contact you. We will try to address your concerns as soon as reasonably practicable.

16.2 System Outages. Recovery Suite periodically schedules system downtime for the Services for maintenance and other purposes. Additionally, unplanned system outages may occur. You agree that Recovery Suite has no responsibility and is not liable for: (a) the unavailability of the Services including those available on Third Party Platforms; (b) any loss of materials, data, transactions or any other information or materials caused by such system outages; (c) the resultant delay, mis-delivery, or non-delivery of data, transactions or any other information or materials caused by such system outages; or (d) any outages caused by any third parties, including without limitation, any companies or servers hosting the Services, any Internet service providers, any Third Party Platforms, or any Internet facilities and networks.


By using the Recovery Suite site or communicating with Recovery Suite, you agree that Recovery Suite may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site and its features and Services, as well as your compliance with these Terms. If Recovery Suite learns of a security system's breach, Recovery Suite may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to Recovery Suite at info@RecoverySuite.com. Notice will be deemed given twenty-four hours after email is sent, unless the sending party is notified that the email address is invalid.


18.1 Entire Agreement. These Terms and any policies applicable to you posted on our Services constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter.

18.2 Severability. If any provision of these Terms is found to be illegal, void or unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of these Terms.

18.3 Waiver. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. Once again, the failure of Recovery Suite to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

18.4 No Agency. Nothing in these Terms shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither Recovery Suite nor any other party to these Terms shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound.

18.5 Governing Laws. These Terms of Use (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the state of Utah without reference to its choice or conflicts of law principles that would require the application of the laws of another jurisdiction, and shall be considered to have been made and accepted in the State of Utah. Jurisdiction and venue for any action or proceeding involving these Terms of Use shall be proper in Cache County, Utah. The prevailing party in any such action or proceeding shall recover its reasonable costs, expenses, and attorney's' fees incurred in such action or proceeding from the non-prevailing party.


If you have any questions about this Terms of Use, please contact us at info@RecoverySuite.com. We welcome feedback, concerns or input.

© 2019 Impact Collective LLC

This Agreement was last modified on October 29, 2019